Privacy Policy

Last Updated: 19 May 2026

This Privacy Policy describes how MechaLevel ("we", "us", or "our"), operated by MechaLevel Pty Ltd (ABN 47 123 456 789), collects, uses, discloses, and safeguards your personal information when you visit mechalevel.info (the "Website"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Please read this policy carefully. By using our Website, you acknowledge that you have read, understood, and agree to the practices described herein.

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

• Contact Form: Name, email address, and message content when you submit an enquiry through our contact form.
• Newsletter Subscription: Email address when you subscribe to our newsletter.
• Tournament Registration: Name, email address, gamertag, and state/territory when you register interest in a tournament.

1.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, referring URLs, and browser type.
• Device Information: IP address, operating system, and screen resolution.
• Cookies and Similar Technologies: As described in our Cookie Policy.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and gaming-related updates (where you have subscribed).
• To process tournament registration expressions of interest.
• To analyse website usage and improve our content and user experience.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or unauthorised activity.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription).
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and communicating with users.
• Legal Obligation: Where we are required to process your data to comply with Australian law.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Website (e.g., email delivery services, analytics providers), subject to confidentiality obligations.
• Legal Authorities: Where required by law, court order, or governmental authority in Australia.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Any third parties with whom we share data are required to handle it in accordance with applicable privacy laws and our instructions.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction, including SSL/TLS encryption, access controls, and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until unsubscription. Contact form submissions are retained for up to 12 months. Analytics data is retained in aggregated, anonymised form.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for newsletter communications at any time by clicking the "unsubscribe" link in any email.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• MechaLevel Pty Ltd
• Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Email: [email protected]
• Phone: +61 2 9876 5432